PRIVACY POLICY

At Cyan Candle Co., we value your privacy and are committed to protecting your personal information with care, integrity, and intention. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when interacting with our website, www.cyancandle.com.

INFORMATION WE COLLECT

We collect personal information when you:

  • Place an order

  • Sign up for our newsletter

  • Contact us directly

  • Book a class or service

  • Engage with us on social media

This may include your name, email address, shipping address, billing information, and any details you choose to share.

HOW WE USE YOUR INFORMATION

Your information is used to:

  • Process and ship your orders

  • Communicate updates about your purchases

  • Send newsletters, promotions, and offerings (only if you've opted in)

  • Respond to questions or customer service requests

  • Improve the experience and flow of our website

We will never sell or share your information with third parties outside of the tools we use to run our business (like Squarespace, payment processors, or email marketing platforms).

EMAIL MARKETING

If you subscribe to our newsletter, you may receive emails about new products, rituals, workshops, and exclusive offers. You can unsubscribe anytime by clicking the link at the bottom of any email, or by contacting us directly at namaste@cyancandle.com.

PAYMENT SECURITY

All transactions are processed through secure, trusted gateways (such as Stripe or PayPal). We never store your credit card information.

COOKIES

Our website uses cookies to enhance your browsing experience. These help us understand how you use our site so we can improve navigation, design, and content. You may disable cookies in your browser settings at any time.

YOUR RIGHTS

You have the right to access, update, or delete any personal information we have about you. To make changes or request your data be removed, please email namaste@cyancandle.com.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. Any changes will be reflected on this page with the updated date listed above.

CONTACT US

If you have any questions or concerns about this policy or your data, please reach out to us at:
Email: namaste@cyancandle.com
Phone: 602.730.6147
Mailing Address:
Cyan Candle Co.
Avondale AZ